Orders
Purchase orders should be delivered via email info@environmentaltestproducts.com, mail, physical delivery or via fax to 603-218-6428. All Purchase Orders are subject to acceptance of Environmental TEst Products, Inc. (“ETP”).
Volume Pricing
Call us and let’s see if we can help you out. 1-877-505-1789.
Payment
On this website credit card payments are accepted. We do set up accounts with our customers on approved credit. Our normal terms are payments in net 30 days.
Freight
All prices F.O.B. factory.
Product Changes
The right is reserved to make changes in pattern, design or materials when deemed necessary, without prior notice. Products which have become obsolete by reason of design change or discontinuance may not be returned for credit.
Returned Goods
Materials must not be returned unless consent has first been obtained from ETP.
Risk of Loss/Damage
All goods are at the risk of the purchaser after they have been delivered by us to the carrier and receipt obtained for same (in good order).
Responsibility
ETP will not be responsible for delays resulting from strikes, accidents, failure of suppliers, negligence of carriers, or other causes beyond its control.
Complaints
Complaints concerning defective goods or errors shall be made immediately by phoning ETP at 877-505-1789 or emailing info@etpproducts.com.
Also see more information on our Shipping and Returns page.